Payments

Payment issues can occur due to several reasons:

  • Ensure that your payment information (e.g., card number, expiration date, CVV) is entered correctly.
  • Verify that your card or payment method has sufficient funds.
  • Check if your bank or payment provider has flagged the transaction for security reasons.
  • If the issue persists, please contact our support team at support@buildbud.ie for assistance.

Refunds depend on the terms of the service or project agreement:

  • For services booked through BuildBud, please review the contractor’s refund policy or contact them directly.
  • If you believe there’s been an error, reach out to our support team with your payment details and order information at support@buildbud.ie.
    We will assist in resolving the issue promptly.

Redeeming a coupon on BuildBud is simple:

  1. When booking a service or paying for a feature, enter your coupon code in the designated field at checkout.
  2. Ensure the code is valid and not expired.
  3. The discount will be applied to your total before completing the payment.
    If you encounter any issues, contact us for assistance.

To change your account name:

  1. Log in to your BuildBud account.
  2. Navigate to the Account Settings section.
  3. Locate the Edit Account Information option and update your name.
  4. Save your changes.
    If you experience any issues, reach out to our support team for further help.

Suggestions

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